Mobilize and Modernize PeopleSoft CRM

The customer experience matters!

Mobilize and Modernize PeopleSoft CRM

The customer experience matters!

Creating a world class customer experience for PeopleSoft CRM has never been easier. InFlight is the fastest, simplest way for organizations to increase ease-of-use, create mobile apps, integrate with additional systems and introduce new functionality on top of their PeopleSoft CRM system.

With InFlight, you can reduce your total cost of ownership for PeopleSoft CRM and ensure you are maximizing operational efficiency.

InFlight ensures that your PeopleSoft CRM system delivers a great customer experience. Our technology transforms PeopleSoft content for the most optimal user-experience and makes it easy to quickly create modern mobile apps.

InFlight works with all PeopleSoft CRM components:

  • CRM Analytics
  • CRM Portal Pack
  • Marketing Solution
  • Sales Solution
  • Service Solution

InFlight also enables customers to easily surface PeopleSoft CRM components into SharePoint and other portals without having to write a single line of code.

Here are just a few common PeopleSoft CRM use cases:

  • Create Case
  • Manage Cases – Find
  • Manage Cases – Manage
  • Product Support Authorizations
  • Company / Location
  • Maintain My Information
  • Preference (customer only)
  • externalizations
  • Email, contact management, scheduling (ECS)
  • Any many others

Learn more about InFlight

Enhance PeopleSoft CRM

The InFlight solution puts a REST-like API onto the PeopleSoft CRM front end to provide fast, efficient access to enterprise data so you can free users from cumbersome and complicated applications and workflows:

  • Cycle quickly on user feedback
  • Integrate PeopleSoft CRM content into SharePoint and other portals
  • Easily customize branding and appearance
  • Remove, re-order or skip steps in workflows
  • Make applications easier to use
  • Improve application UI
  • Create accessibility compliant applications

InFlight Advantage

  • Turns app dev work that used to be heavy lifting into simple web design
  • Spend less time coding integrations and more time getting the experience right
  • InFlight uses web-standard technology – no proprietary tools or skills required
  • InFlight is completely hands-off PeopleSoft CRM and requires no changes to the application or infrastructure
  • Data remains in the system of record so security constructs remain intact and user access stays the same
  • Preserves all your existing customization and business logic
  • InFlight deploys on-prem or in the cloud

Learn more about InFlight