Your Intranet Portal Needs a Nordstrom

Every intranet portal needs a Nordstrom or a Macy’s. In shopping mall parlance, Nordstrom and Macy’s are what are commonly referred to as anchor stores. They are large, well-known, trusted, retail stores that draw people into mall in the first place.

They’re the big name, household brands and for any shopping mall to be successful, they’re a must-have on the floor plan. The idea is that anchor stores are located prominently within a shopping mall so that they attract customers who then visit the other shops in the mall.

When it comes to your intranet portal, you need anchor content like a mall needs a Nordstrom.

Your intranet portal is like a mall after all. It’s a collection of goods, services, business processes, content and knowledge from numerous disparate parts of the organization. Generally speaking, bringing all of this content together under one roof and making it available to employees (or students) is a great thing.

But it can also be a little overwhelming and there’s no doubt that there’s a learning curve involved anytime you’re trying to inspire people to make behavioral changes and that can pose some problems. Frequently, getting users to adopt a new portal, to enter it and look for the things they need, is one of the first challenges organizations face when launching a new intranet portal.

Embedding anchor content from web-based systems like PeopleSoft into your enterprise portal is just the carrot that most users need and it drives user adoption, plain and simple.

Core PeopleSoft HCM Manager and Employee Self-Service makes ideal anchor content. It’s well-known throughout the organization and everyone needs to access it anywhere from at least once a year (think of updating personal information, requesting time off or enrolling in benefits) to at least once a week (think of submitting/approving time-sheets or expense reports).

Adding this content to your intranet portal will drive immediate portal adoption within your organization. If you’re looking to advance your portal strategy through a series of quick-wins, then anchoring PeopleSoft HCM ESS and MSS content into the portal during phase I of your portal roll-out will give you a huge leg up.

If for some reason you can only add one component to your portal, PeopleSoft View Paycheck (see demo video) is sure to draw the most interest from end-users. If you’re an InFlight Foundation customer, not to worry. InFlight enables you to add as much PeopleSoft content as you like without requiring any development and for no additional cost.

InFlight makes PeopleSoft easier to use. And once your intranet portal provides some PeopleSoft content, users will return again and again.

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